Terms of service

OVERVIEW
Welcome to Classic Scooters USA! The terms "we", "us" and "our" refer to Classic Scooters USA. Classic Scooters USA operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Classic Scooters USA is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Classic Scooters USA reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Classic Scooters USA confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Classic Scooters USA may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Classic Scooters USA, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of Classic Scooters USA, Shopify or any third party. Unauthorized use of the Services may be a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by Classic Scooters USA.
Classic Scooters USA's names, logos, product and service names, designs, and slogans are trademarks of Classic Scooters USA or its affiliates or licensors. You must not use such trademarks without the prior written permission of Classic Scooters USA. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately characterizes Shopify's relationship with your store and should not be removed or modified.]
Classic Scooters USA is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Classic Scooters USA. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Classic Scooters USA, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Classic Scooters USA.

SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our privacy policy [LINK] for more details on how we, Shopify, and our partners use your personal information.

SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with the these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm Classic Scooters USA, Shopify or users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the services; (e) use any robot, spider, scraping, data gathering and extraction tools, automatic devices or processes, AI tools (such as agentic AI) or automated or manual means to access the Services; or (f) interfere with, bypass, or circumvent the security or authorization features, robot exclusion headers, or other measures we employ to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

SECTION 14 - AGENTS
14.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using persons device, without direct supervision.
14.2 No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 14.4 below. In addition, no Agent may access, use, or interact with Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.
14.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.
14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request's user agent string: "Agent/[agent name]"; (ii) not conceal or obfuscate that any access, use, or interactions are from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from humans, (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer, (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY Classic Scooters USA, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL Classic Scooters USA, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Classic Scooters USA, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.

SECTION 19 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where Classic Scooters USA is headquartered. You and Classic Scooters USA consent to venue and personal jurisdiction in such courts.

SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at classicscootersusa@gmail.com.
Our contact information is posted below:
[INSERT TRADING NAME]
classicscootersusa@gmail.com
[INSERT BUSINESS ADDRESS]
[INSERT BUSINESS PHONE NUMBER]
[INSERT BUSINESS REGISTRATION NUMBER]
[INSERT VAT NUMBER]

Product Availability

Parts for vintage scooters have become scarce with a large portion of these items coming from very small manufacturing facilities with limited production runs.  Consequently, it is not uncommon to be out of stock on items for a long period of time.  So please be patient.  This wait is just part of the "labor of love" that is vintage scooter ownership.

Product Pricing

Classic Scooters USA reserves the right to change prices for products at any time without prior notice.

Payment Methods

We accept VISA, MasterCard, American Express, and Discover cards. We also accept PayPal. We do not send COD orders.  International orders can be paid with PayPal or by bank wire transfer only.

Errors

We do our best to make sure the correct photo, price, and copy are shown in our catalog and on the website but sometimes we make a mistake. In the event of a mistake, we reserve the right to charge the correct price, to ship the correct item or to correct the mistake. All photos are for general indicative purposes only.

Product Returns

Classic Scooters USA requires a Return Merchandise Authorization (RMA) for product being returned to the company.  To obtain an RMA, please follow these instructions:

1. Email classicscootersusa@gmail.com and describe what you want to return, why you want to return it and the sales order number associated with the product.  If approved, you will receive an email with an RMA #.

2. No returns over 14 days from the invoice date will be accepted.

3. If a return is being requested due to an error on the part of Classic Scooters USA, a call tag will be issued for the return.  Freight will not be charged. 

4. If a return is being requested through no fault of Classic Scooters USA, freight is the responsibility of the customer.  Returns must be sent via trackable method.  Please insure the contents of the package in case of damage by the shipper.

5. Returns must come complete in their original packaging.

6. If you need a replacement right away, Classic Scooters USA will charge you for the item.  You will be credited once the return item is received and processed.

7. Place the merchandise in a corrugated box meant for shipping.  Package it properly for safe shipping.

8. Write your RMA# legibly on the side of the box with a marker.  All returns must have an RMA#

9. Ship the box to Classic Scooters USA. Our address is:  1400 Martin Luther King Drive, Racine, WI  53404. 

10. When the merchandise arrives it will be processed by our returns department within 10 business days. 

11. There will be a 20% restocking fee for all returns unless the return is the result of our error.

12. Classic Scooters USA reserves the right to deny a return on items damaged by the customer during installation or during return shipping.

13. Special orders, performance parts, electrical parts, tools, and manuals are NOT refundable.

Warranties / Disclaimer:

Classic Scooters USA makes no warranty as to the products it distributes, express or implied, including without limitation any warranties of merchantability or fitness for a particular purpose.  However, Classic Scooters USA will pass on any and all warranties made by the original manufacturer, who has the sole responsibility for performing any such warranties.  The manufacturer shall be solely responsible for any damages to the person or property arising from the design, manufacture and testing of its products.  Classic Scooters USA shall not be liable for any direct, incidental or consequential damages as a result of any manufacturer’s breach of its warranty.

Emissions Compliance:

For all parts with the warning “This product is not intended for use on public roads or land.” Customer understands, acknowledges, affirms, agrees and accepts the following: (1) that this part sold by Classic Scooters USA is not intended for use on public roads or land and that such use is prohibited by Federal and State regulations; and (2) that any vehicle modified by this part will be used only on nonpublic roads or land.

Other Terms and Conditions

All Classic Scooters USA prices are in US dollars. The invoice for your order will also be in US dollars, including those shipping outside the US. Your total order price will include the price of the product plus any applicable sales tax and shipping charges. Please review your order carefully prior to submitting it for processing.

Classic Scooters USA reserves the right to change the terms and conditions of sale at any time.

 If you have any questions or need additional information, please email us at classicscootersusa@gmail.com.  


Privacy Policy

Classic Scooters USA (“Classic Scooters”, “we” or “us”) wants you to know how we collect, use, share, and protect information collected from you.  By interacting with Classic Scooters USA through the website www.classicscootersusa.com, or through its mobile applications, email, social media accounts, or when visiting our stores or events (collectively hereinafter, “the Site”), you consent to the use of information that is collected, submitted or shared as described in this privacy policy.  We may change or add to this privacy policy, so we encourage you to review it periodically.  Unless specifically stated herein, this privacy policy does not apply to any information collected by us through other means.

  1. Types of Information Collected.  You may provide us with two types of information during your visit to the Site, namely, (a) anonymous or non-personally identifiable information; and (b) personally identifiable information (or information concerning the identity and location of third parties) that you voluntarily provide to us or to our service providers who perform services for Classic Scooters USA.

(a) Anonymous or Non-Personally Identifiable Information.  When you visit the Site, Classic Scooters USA may automatically collect information from you, such as the search engine you used to access the Site, the previous websites you visited, the Site pages that you visited, the type of Internet browser you used, the computer operating system you used, and your computer’s IP address. We may retain third parties to place and manage advertisements or other information on the Site.  These third parties may use cookies and other technology to collect information about your visits to the Site in order to provide advertisements or information about Classic Scooters USA and its products and services that may be of interest to you.  This information is not personally associated with you, and we may share it with third parties from time to time. 

(b) Personally Identifiable Information.  Personally identifiable information is information that identifies you, such as your name, postal address, telephone number, e-mail address, age, date of birth, Paypal ID, credit card (or other financial account), and any other information that allows one to identify you or that becomes associated with your personally identifiable information.  For example, you may need to provide personally identifiable information when you make a purchase for goods or services through Classic Scooters USA, contact us with a question or concern, sign up to receive our emails, post a blog or a comment to our Site, or participate in other activities when you visit the Site.  We may also collect publicly available information about you from other sources, such as information from newspapers, blogs, and commercial websites or third party data aggregators; we may use such information to supplement your personally identifiable information maintained by us.  We may also collect personally identifiable information that you voluntarily disclose on the Site, absent any request from us.

  1. Examples of the types of information that may be collected include:
  • Name
  • Mailing Address
  • E-mail address
  • Phone (or mobile) number
  • Date of birth or age
  • Driver’s license number
  • Credit/debit card number
  • Purchase information
  • Your mobile device information (e.g., device model, operating system version, device date and time, unique device identifiers, mobile network information)
  • How you use our sites and mobile applications, search terms, pages you visited on our sites and mobile applications, and application performance, as discussed further below.
  • Geo-location and in-store location
  • Facebook ID, profile picture, gender, age range, friends’ IDs
  • Google ID, profile picture

If you choose not to provide certain information, we may not be able to provide you with the requested items, services or information.

  1. Automated Collection. In order to provide the best guest experience possible, we and our third party service providers may also use automated information collection technologies that describes how you use and navigate the Site.  For example, we may examine metrics such as how frequently you make online purchases, use Classic Scooters USA’s mobile applications or social media accounts, respond to our marketing efforts, the number and frequency of your visits to each web page and the length of your stay, as well as the anonymous information that your web browser automatically sends to us, such as browser/device/hardware type that you are using, purchase information, checkout process, search terms, referrer data that identifies the web page visited before and after your visit to the Site, and IP addresses.  The collection of this information helps us recognize you, customize your experience on the Site and make our marketing messages more relevant.  Also, we may determine what technology is available through your browser to serve you the most appropriate version of a web page.  For example, we, or our service providers, may determine that you have installed a version of Flash, and we will then send to you the appropriate Flash version of the web page rather than an HTML page.  In collecting this information, we, and our service providers, may use cookies, web beacons, and other technologies to receive and store certain types of information whenever you interact with us through your computer or mobile device.  We may also combine information collected automatically with other information that we already have about you in order to identify you as a Classic Scooters USA customer or to otherwise link all of your activity and interactions with Classic Scooters USA.

(a) Cookies.  We or our service providers (such as AdRoll) may use cookies.  Cookies are information files that we or our service providers may send to your computer to provide extended functionality and to allow us (or our vendors) to collect anonymous data to track usage patterns, monitor activity and administer the Site.  Cookies let us “remember” information about your preferences and allow you to move about the Site without reintroducing yourself.  We may use cookies for a number of purposes, such as tracking usage patterns on the website, measuring the effectiveness of advertising, or limiting multiple responses and registrations.  In the event there is an occurrence to create a login account on the Site, when you enter your user ID and password, we may use cookies to access, retrieve or store your personally identifiable information, such as your password so you do not have to enter it more than once.  You may disable cookies, receive a warning before a cookie is placed on your computer, and erase cookies from your hard drive through use of options or preferences menus in your browser.  It is possible that some parts of the Site will not operate correctly if you disable the cookie feature.  You should consult with your browser’s provider/manufacturer if you have any questions regarding disabling cookies.

(b) Log Data.  When you visit the Site, our web servers or those of our third party service providers may automatically collect anonymous information that describes how you use and navigate the Site.  This information includes the number and frequency of your visit to each web page and the length of your stay, as well as the anonymous information that your web browser automatically sends to us, such as browser type, referrer data that identifies the web page visited before and after your visit to the Site, and IP addresses.  We also may determine what technology is available through your browser to serve you the most appropriate version of a web page.  For example, we or our service providers may determine that you have installed a version of Flash, and we will then send to you the appropriate Flash version of the web page rather than an HTML page.

(c) IP Addresses.  An IP address is a number that is assigned to your computer or network when you are on the Internet.  When you request pages from the Site, our servers or our third party vendor servers may log your IP address.  We or our vendors may also serve advertisements on behalf of Classic Scooters USA based upon the geographic location of your IP address.

(d) Clear GIFs.  Clear GIFs or pixels are invisible files on web pages that you visit.  When you visit a page on the Site that contains a clear GIF, the clear GIF communicates with your computer to determine, among other things, whether you have been to that page before or viewed a particular advertisement.  We or our third party advertising providers or vendors may use clear GIFs to track usage of the Site.

(e) Sharing of Information that is Automatically Collected.  We may allow third-party companies to collect certain automated information when you visit the Site.  All information collected by Classic Scooters USA or its third party service providers and shared with third parties is for the benefit of Classic Scooters USA and its customers while interacting with the Site or Classic Scooters USA.  Classic Scooters USA does not share your information with other companies for any other purpose.

  1. Mobile Location Information.  If you have downloaded one or more of our mobile applications, you can opt-in to location sharing for additional application capabilities.  For example, geo-location will use your device’s latitude and longitude or your device’s location capabilities (e.g. GPS or Wi-Fi) to let you find nearby Classic Scooters USA locations or events.  You may opt out from allowing Classic Scooters USA to access location data by adjusting the permissions in your mobile device.
  2. User Experience Information.  In order to improve customer online and mobile ordering experiences, help with fraud identification, and to assist our guest relations representatives in resolving issues that you may experience in completing online orders, we, or our third party service providers, may use tools to monitor certain user experience information; including login information, IP address, data regarding pages visited and ads clicked, specific actions taken on pages visited (e.g. information entered during checkout process), and browser information.
  3. Social Media Information. Classic Scooters USA may engage with users on multiple social media platforms (e.g., Facebook, Twitter, YouTube Addthis).  If you contact us on one of our social media platforms, or request guest service via social media, we may contact you via direct message.  In these instances, your interactions with us are governed by this privacy policy, as well as, the privacy policy of the social media platform you use.
  4. Social Media Widgets.  Our Site and mobile applications include social media features, such as the Facebook “Like” button and Twitter widgets.  These features may collect information about your IP address and which page you’re visiting on our site, and they may set a cookie or employ other tracking technologies.  Social media features and widgets are either hosted by a third party or hosted directly on our Site.  Your interactions with those features are governed by the privacy policies of the companies that provide them.
  5. Information from Other Sources.  We may collect data that’s publicly available.  For example, information you submit in a public forum (e.g., a blog, chat room, online review, or social network) can be read, collected or used by us and others, and could be used to personalize your experience or to assist Classic Scooters USA with its marketing efforts.  You are responsible for the information you choose to submit in these instances.

We may also obtain information provided by third parties.  For instance, we may obtain information from companies that can enhance our existing user information to improve the accuracy and add to the information we have about our users (e.g., adding address information).  This improves our ability to contact you and increases the relevance of our marketing efforts by providing you with information that may be of interest to you.

  1. Third Party Advertisements and Operations.  We may allow our third party service providers to deliver advertisements on the Site or perform certain functions for us.  The Site may also contain links to websites that are owned and operated by third parties.  You should be aware that when you click on these third-party advertisements or links, you may deploy cookies or web beacons, which third parties may use to identify some of your preferences or to recognize you if you have previously been to their website or otherwise had contact with them.  Certain activities on the Site, such as a purchase, may be performed or sponsored by third parties or our service providers, and you will be asked to submit personally identifiable information to complete your transaction.  We do not control how these third parties use the information they collect from you, whether collected from the delivery of advertisements to you, your use of links, or your purchase of goods or services, or other voluntary submissions of information.  We have no responsibility (and disclaim any representations, warranties or responsibility) for these third-party advertisements and websites, including, without limitation, their actions, policies, operations, terms of service, acts or omissions, content, or privacy policies.  You are responsible and agree to be solely responsible for learning and determining the acceptability of all such third party activities, actions, policies, privacy policies, operations, terms of service, acts or omissions, and any changes made or instituted by such third parties. We strongly encourage you to read the privacy policies and terms of use of these third party websites to learn how they may collect and use information about you.  If You voluntarily disclose personally identifiable information in a public area of the Site, such as a blog or message board or our Facebook page, third parties may collect this information and use it to send you unsolicited marketing communications, messages or for other purposes.
  2. Store Cameras.  We may use cameras in and around our stores for security purposes and for operational purposes, such as measuring traffic patterns.
  3. How Your Information Is Used.

(a) Financial Transactions, Communications, Event Sign Ups, Applications.  We use personally identifiable information for the purpose for which you provided it, which may include, but is not limited to, the purchase of goods or services through Classic Scooters USA, to process payments or refunds, to respond to request for information about our good or services, for event sign ups, volunteer, contractor or employee applications, to activate any online account you may establish through us or one of our third parties, and to allow you to participate in any public area of the Site that may be developed.  We may also use personally identifiable information to notify you of changes to this Site, to provide you with news, e-mails, and other information related to Classic Scooters USA, to let you know about other information and services that may be of interest to you, and to otherwise tailor the Site to your preferences. 

(b) Website Analysis.  We may also combine anonymous usage information collected from your visit to the Site with that of other users to determine which features and areas of the Site are most popular.  This aggregated information does not contain information personally associated with you.

(c) Sharing With Affiliates, Service Providers, and Third Parties.  We use third party service providers to perform services on our behalf in connection with certain activities initiated on the Site.  We may share the information we collect with companies that provide support services to us, such as e-mail providers, mobile marketing services, analytics providers, web hosting providers, payment processors, product delivery vendors, data enhancement services, or fraud prevention providers. These companies may need information about you in order to perform these functions.  These vendors may include companies, such as Authorize.net and PayPal for payment and credit card processing, Google Analytics for website traffic tracking (e.g., user page visits, location, device site is accessed from and the like) and Web2Market for AbleCommerce hosting. Currently, Classic Scooters USA uses Google Analytics, Authorize.net, PayPal, Web2Market, Hawksearch, Constant Contact, GoDaddy, Addthis, WordPress, and Five9.  We may also use other, different vendors in the future.  You must be comfortable with the privacy policies of these third party vendors to whom you provide your personally identifiable information, as the privacy policies of those vendors will govern the use of your personally identifiable information once it has been transmitted to them.  We strongly suggest you review the privacy policies of these vendors before providing information to them.  We may also update, supplement, share, and combine personally identifiable information collected from you with other information (including personally identifiable information) that we obtain from, or was secured by, third parties or by our subsidiaries, licensees, licensors, or affiliates.  In addition, we may share information you provide us with third parties who provide services to us or distribute electronic communications to subscribers who choose to receive them.  If we associate information obtained from our affiliates, licensees, licensors, subsidiaries, or third parties with personally identifiable information collected by us under this privacy policy, we will treat the acquired information like information we have collected ourselves. 

(d) Aggregated Information.  We may share aggregated information with third party service providers to assist us with collecting demographic information and improving our Site.  We may also share aggregated information with potential advertisers, contractors, investors and other third parties in connection with the sale, advertising, or marketing of our services. 

(e) Social Networks.  If you are a member of a social network service, such as Facebook, Twitter, Instagram, or similar websites or services that you have authorized to gather information about your online behavior on the Site, including participation in any behavioral reporting program they may operate on or off of their own site, we may share information regarding your activities on the Site with such third parties, and they may associate and use that information with personally identifiable information they already have about you (such as your Facebook profile). 

(f) Legal Requirements.  We may access, preserve, and disclose your account, personal information, and content, as well as report information of any type (including personally identifiable information) to law enforcement agencies, if we are required to do so by law or if we believe that such access, preservation, or disclosure is necessary or desirable for any of the following purposes:  (a) to comply with a legal or regulatory process; (b) to enforce our terms of service and other agreements; (c) to respond to claims that any content violates the rights of third-parties; (d) to protect our the rights, property, or personal safety, or that of our users or members of the public; (e) to deal with or report any activities that we, in good faith, believe to be unlawful; or (f) to facilitate the financing, securitization, insuring, sale, assignment, bankruptcy, or disposal of all or part of our business or assets; or to protect the rights property or safety of our company, our guests or others.

(g) Marketing Purposes.  We may use your information to deliver coupons, mobile coupons, newsletters, in-store receipt messages, e-mails, mobile messages, and social media notifications; provide interactive features of the website or mobile applications, such as product reviews, advertisements, or send marketing communications and other information regarding products, services and promotions; or to administer promotions, surveys, and focus groups

(h) Internal Operations.  We may use your information to improve the effectiveness of the Site, restaurants, mobile experience, and marketing efforts, conduct research and analysis, including focus groups and surveys, or to perform other business activities as needed, or as described elsewhere in this policy

(i) Prevention of Fraud and Other Harm.  We may use your information to prevent fraudulent transactions, monitor against theft and otherwise protect our guests and our business.

(j) Elsewhere at Your Direction.  At your direction or request, or when you otherwise consent, we may share your information. For example, if you post on our social media accounts and elect to make it available to the public; your information may be accessible on our website, mobile or social applications.

(k) Sharing with Other Companies (for their marketing purposes). Classic Scooters USA does not share your personally identifiable information with other companies or organizations for the other companies’ marketing purposes.  All personally identifiable information collected by Classic Scooters USA or its third party vendors is for the benefit of Classic Scooters USA and the users of its Site.  However, we may share non-identifiable or aggregate information with third parties for lawful purposes.

(l) Business Transfers.  In connection with the sale or transfer of some or all of Classic Scooters USA assets, we may transfer or provide a copy of the information collected from you through your interactions with Classic Scooters USA or its third party service provider websites, mobile applications, social media sites or our stores.

(m) Other Methods.  Where authorized by law and as permitted by FTC guidelines, we may use web beacons, other monitoring technologies and third party service providers or vendors who may gather data for purposes of advertising or reporting website traffic and statistics.

  1. What Choices Do You Have?

(a) Postal Mail.  If you do not wish to receive mailings from Classic Scooters USA, please contact us through one of the methods provided below and provide us with your first and last name and complete mailing address and state your desire to no longer receive postal mail from us.

(b) E-mail.  If you have requested to receive emails from us and you wish to discontinue receiving Classic Scooters USA’s emails, you may unsubscribe to the emails by clicking on the unsubscribe link included in each Classic Scooters USA email.

(c) Push Notifications.  You may at any time opt out from further allowing Classic Scooters USA to send you push notifications by adjusting the permissions in your mobile device.

(d) Copy of, Deletion and Corrections of Personally Identifiable Information.  You may obtain a copy of your personally identifiable information in our possession by contacting us through one of the contact methods provided below.  For your protection, you may be required to provide proof of your identity to obtain a copy of your personally identifiable information.  You may correct any errors in your personally identifiable information in our possession by providing us with the correct information, and we will delete your personally identifiable information (except for your transaction history and any account and subscription information) from our records upon your written request.  However, you may not be able to access some areas of the Site if you choose to delete your personally identifiable information.  If you are or have been a purchaser, or have received any services or goods from us, we reserve the right to maintain archive copies of all communications and other documents in our possession concerning or related to you, including personally identifiable information.

(e) Opt-Out.  On ads served by AdRoll, look for an AdChoices logo (the blue triangle) in the corner of the ad. Click the logo to learn more about interest-based advertising, who served the ad, and manage your ad options. You can also opt out of seeing personalized ads from AdRoll (and other companies) using the NAI opt out tool here.  Please note you will still see ads even if you opt out, but they will not be personalized by AdRoll.

(f) California Residents.  California Civil Code Section 1798.83 permits guests and customers who are California residents to request certain information regarding disclosure of personally identifiable information to third parties for their direct marketing purposes.  If you are a California resident, you may make such a request by contacting us through one of the methods provided below.

If you are a California resident under 18 years old and a registered user, you can request that we remove content or information that you have posted to the Site.  Note that fulfilment of the request may not ensure complete or comprehensive removal (e.g., if the content or information has been reposted by another user).  To request removal of content or information, please contact us through one of the methods provided below.

  1. Privacy of Children.  We are committed to protecting the privacy of children.  This Site is not intended or designed for children under the age of 13 without parental consent and direct supervision.  By creating an account, accessing or using the Site, you represent that you are at least 13 years of age.  We do not knowingly collect or maintain personally identifiable information from individuals under the age of 13.  If you are under 13, we ask that you not send us any personally identifiable information unless you submit written parent or guardian permission.  In the event that we learn that such information has been sent to the Site by a person under 13 years of age, we will not create a profile and we will immediately delete such personally identifiable information.
  2. Safeguarding Personal Information.  Classic Scooters USA uses reasonable measures to ensure that the personally identifiable information you submit to us is secure.  We also take reasonable measures to ensure that your information remains reliable, accurate, complete and current.  Unfortunately, no data transmission over the Internet is 100% secure.  We will take reasonable measures, which we believe are appropriate to protect your personal information from loss, misuse, alteration or destruction; however, we cannot ensure or warrant the security of that information.  You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.  Note that email is vulnerable to “Phishing,” which is a scam designed to steal your personal information. If you receive an e-mail that looks like it is from us asking you for your personal information, do not respond.  We will never request your password, username, credit card information, or other personal information through e-mail.
  3. Choice of Law, Use in the United States and Transfer of Information.  All matters relating to this Site are governed by the laws of the State of Wisconsin and the United States.  If you are located outside of the United States and you contact us, please be advised that any information that you provide to us will be transferred to the United States and that by submitting the information, you explicitly authorize this transfer and the processing of this information within the United States.  If you do not wish for us to transfer your personally identifiable information into the United States, do not submit it to us. 
  4. Changes to Privacy Policy.  We may change this Privacy Policy from time to time based on changes in the law, your comments, or our need to accurately reflect our data collection and disclosure practices.  We will not individually or separately notify you in the event of any such change to this policy.  As such, we strongly recommend that you frequently check our Privacy Policy at the Site to determine if the Privacy Policy has been amended or changed. 
  5. Your Consent.  Your use of the Site means that you accept the terms of this Privacy Policy and that we have the right to use the information that we collect from you, whether it is personally identifiable information or anonymous information, as stated in this Privacy Policy.  If you do not accept the terms of this Privacy Policy, you must not use the Site.  Use of the Site after a change to this Privacy Policy means that you accept the changes made to the terms of this Privacy Policy. 
  6. Contact Us. If you have any questions or concerns about this Privacy Policy, or otherwise wish to contact us, you may do so via one of the below options: 

Mailing Address:     Classic Scooters USA

                                1400 Martin Luther King Drive

                                Racine, Wisconsin 53404

Phone Number:  (262) 208-4777

Email:  classicscootersusa@gmail.com

Online Link:  https://classicscootersusa.com/pages/contact